Used correctly, VR can generate a significant return on investment (ROI) for a business. By using VR in their marketing and staff training, companies can improve consumer and employee engagement and long-term retention. I'm sharing 7 best practice tips that will help ensure both the success of your VR campaign and its ROI. Here they are:
1. Knowing your audience
The first step in maximizing your ROI with VR (as well as AR) is to thoroughly know your target audience. With a better understanding of their interests, habits, and preferences, you can craft ideas and messages in campaigns that resonate with them on a deeper level. A study by Touchstone found that over 80% of consumers are more likely to make a purchase after experiencing a product through VR.
2. Familiarize yourself with the technology
VR technologies will be used more and more by companies and for the future will be an invariable part of their marketing mix as well as their training processes. Keep up with the latest VR technology and best practices to ensure your campaigns are cutting-edge and effective. If you haven't tried VR yet and are thinking about a similar campaign, trying VR is the first step. A recent survey by Jabil found that 70% of consumers believe that VR and AR will become mainstream in the next 5 years.
3. Tell a compelling story
VR offers the incredible opportunity to bring your brand to life in a new and exciting way. By combining the information you have about your audience with your brand values, you can create an impactful and magical visual story that immerses users and makes them feel the spirit of your brand. This way, you will leave a lasting impression on your target audience. According to the National Research Group, 66% of consumers say that VR content provides a feeling they can't get from traditional movies, videos, or games.
4. Work with a proven VR provider
Both VR and XR (Extended Reality) technologies in general require technical expertise to be properly applied in creating successful VR content with a high return on investment (ROI). Work with a team of VR/XR specialists who can bring your vision to life and ensure your content is of the highest quality. Discuss your idea with the VR provider and find out what the technical possibilities and limitations are for implementation. Correct communication of your idea will save subsequent corrections that would otherwise be necessary and reduce the return on your campaign.
5. Test and refine
Be proactive in your content creation process. Take an interest in the progress, and every 2 weeks, you can ask your VR partner for a demonstration of what has been done so far. Before officially launching your VR campaign, it's important to test and refine the experience to make sure it's user-friendly and in line with your creative concept. Gather feedback from a small group of users and make necessary adjustments.
6. Launch with confidence
Once you're done with the final content tweaks, it's time to launch your VR campaign. Promote the experience through social media, events, influencers, and other appropriate channels to reach your target audience. Be sure you have qualified staff to manage the VR activation and assist users in experiencing VR. This will allow you to organize and execute your VR campaign with confidence.
7. Measure success
Finally, to understand exactly how successful your campaign has been, you need to track key metrics such as user engagement with the various elements of the 3D VR environment, eventual conversions, and changes in sales during and immediately after the VR campaign ends. Analyzing this data will allow you to identify areas for improvement and continue to build and improve your VR experience, which in the long run also optimizes the return on your campaign (or training) investment.
VR enables cost-effective and efficient simulation of otherwise impossible experiences. It eliminates the need for a physical environment and provides a safe virtual space where one can experience things that would otherwise be too dangerous, expensive, or simply impossible. This makes it possible to organize highly memorable events and can improve operational efficiency. The intangible benefits include positive brand association, recognition, and loyalty, whereas the tangible benefits include reduced costs and higher revenue. As the technology matures the opportunity to maximize ROI will do so too.
🚩 See some of the previous articles for tips on how to create successful VR content.
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